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Lexiann's avatar
Lexiann
Explorer | Level 3
6 months ago

An automation I added to a main folder is not consistently working for its subfolders

HI all. I have added automation to ONE folder, the main folder. It says that it will be added to all the subfolders. And that the others subfolders do not need the automation added to them. So I dont. But the automation is not add correctly. I am get it to work sometimes and then is just disappears and stop working. This is extremely frustrating as this is a great tool if it would actually work. I am just trying to add a water mark automatically to all the files I load into that folder. Please help and tell me I am doing something wrong so I can fix it. 

automations
Organize
Web
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hey Lexiann, thanks for bringing this to our attention.

     

    Which browser are you currently using and which version of the browser?

     

    Can you try this from a different browser or from a private browsing/incognito window, to see if you get different results?

     

    Let me know how it goes.

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