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Forum Discussion

vnyborg's avatar
vnyborg
New member | Level 1
5 hours ago

All of my files have been deleted, can I recover them?

Ive had a dropbox account for over 20yrs, I logged in recently and noticed every single file is gone. Its like its a new account. I go back in my email and seen an email in Aug saying I'm a team admi...
Restore
Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 hours ago

Unfortunately if you havent responded to the emails saying the data would be deleted then its almost certain you cannot recover it - especially one so long ago. Usually once its deleted its immediately unrecoverable. 

You will need to speak to Support to see if there is anyway to do this: www.dropbox.com/support.

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