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Forum Discussion
Diane H.15
7 years agoExplorer | Level 3
All my files are syncing automatically, Dropbox is now full and trying to sync more.
I did not try to add any files to Dropbox, it started syncing all my files on it's own, is now full and is still wanting to sync more. Can this be stopped? If I delete the unwanted files will they ...
- 7 years agoSorry to hear about that, Binda.Have you tried pausing the desktop app from syncing and then removing the files from the Dropbox folder by any chance?Please remember that the Dropbox folder is just like any other folder on your computer, but with syncing capabilities. This means that if you delete the files from the Dropbox folder, they will be deleted from the website and other connected devices.If you still want to keep the files on your device, but out of your Dropbox folder, try temporarily copying-pasting them or completely moving them to another folder on your computer. You can find more info about what happens when you move files/folders outside of the Dropbox folder here.I hope this helped to some extent. Let me know how it goes! :grinning:
Lusil
Dropbox Staff
Sorry to hear about that, Binda.
Have you tried pausing the desktop app from syncing and then removing the files from the Dropbox folder by any chance?
Please remember that the Dropbox folder is just like any other folder on your computer, but with syncing capabilities. This means that if you delete the files from the Dropbox folder, they will be deleted from the website and other connected devices.
If you still want to keep the files on your device, but out of your Dropbox folder, try temporarily copying-pasting them or completely moving them to another folder on your computer. You can find more info about what happens when you move files/folders outside of the Dropbox folder here.
I hope this helped to some extent. Let me know how it goes! :grinning:
Binda
7 years agoExplorer | Level 3
Its ok I figured it out. Somehow a copy of the dropbox had been dragged into the documents folder, as soon as I dragged it back out everything corrected itself! No idea how it got there but it must have been me that did it just not deliberately. Thank you for your help, much appreciated.
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