You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Sophie_Dolphin's avatar
Sophie_Dolphin
New member | Level 2
2 years ago

all my documents are locked. I can look but not edit. How to unlock them?

Hi everyone,   I'm a basic dropbox user and have been for years. I've just upgraded to a new Macbook and switched my dropbox from the old to the new. Now I seem able to read my documents in Dropb...
Desktop
Edit
Mac
  • Nancy's avatar
    Nancy
    2 years ago

    Hi Sophie_Dolphin, I’m sorry to hear about this issue.

     

    Do you mean that you recently installed the latest Dropbox update for macOS and your local Dropbox folder has now been moved under Locations instead of Favorites in your Finder perhaps? 

     

    When saying that you’re now able to see your documents on Dropbox, but not edit them, are you referring to your computer’s Documents folder or to other files that were previously saved on your Dropbox account? Any relevant screenshots you can provide would also be super helpful.

     

    Let me know when you have more updates!

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi Sophie_Dolphin, I’m sorry to hear about this issue.

 

Do you mean that you recently installed the latest Dropbox update for macOS and your local Dropbox folder has now been moved under Locations instead of Favorites in your Finder perhaps? 

 

When saying that you’re now able to see your documents on Dropbox, but not edit them, are you referring to your computer’s Documents folder or to other files that were previously saved on your Dropbox account? Any relevant screenshots you can provide would also be super helpful.

 

Let me know when you have more updates!

Sophie_Dolphin's avatar
Sophie_Dolphin
New member | Level 2
2 years ago

Hi Nancy,

 

Thanks for your rapid reply. In fact, this is not my situation - but also I've discovered the solution by myself and am too embarrassed at how basic it is to mention here!

 

You've prompted me to upgrade to the new Dropbox update for Mac, too, though.

 

Many thanks

Sophie

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    I’m happy to hear you were able to sort this out, Sophie!

     

    For anything else you may need, I’ll be here.

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