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Forum Discussion
John B
2 years agoNew member | Level 2
After several years, my Dropbox files and folders are gone
I've had my Dropbox account for many years and had stored many files/folders there. I haven't visited it in several years as I didn't need to access those files at the time. I tried to access them to...
Rich
Super User II
RdL_uy wrote:
I used to have around 2gb of information, now for some reason, all this information suddenly disapeared.
When was the last time you accessed the account? Do you see anything on your Events page?
RdL_uy
2 years agoExplorer | Level 3
Hi, I access regularly, I have not been working this days, but around 2 weeks I access and everything was there. It seems like the account has been reseted for some reason
- RdL_uy2 years agoExplorer | Level 3Hi, I had no notifications, but checked now as rich said, seems all files have been deleted, seems I have been able to restore everything.
The strange thing of all, is that this operation (deleting) have been while I have been on vacations and for instance not close to afect anything in the account. Any thoughts about this?- Mark2 years agoSuper User II
Check at https://www.dropbox.com/account/security to make sure you can see what devices are connected and remove unused ones,
Also on one of the restored files open up the Previous Versions menu to see which device deleted it - it may be that the date shown is inaccurate
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