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Forum Discussion
A folder that won't delete
I have a "ghost" folder which keeps re-appearing no matter how many times it is deleted. Any clues?
Hey, is the folder you are trying to delete empty or does it contain any files? Usually this happens because a piece of software on a computer that the folder is shared on is trying to access it, and is recreating it when someone else deletes it.
If there is a file in there, looking at the 'previous versions' will tell you which machine the culprit is. If you don't have a file in there, add a test one, delete the folder again and when it reappears, you'll be able to solve the mystery! Deleting the folder on the rogue machine will fix it permanently.
Orla
Dropbox Staff
Dropbox StaffHey, is the folder you are trying to delete empty or does it contain any files? Usually this happens because a piece of software on a computer that the folder is shared on is trying to access it, and is recreating it when someone else deletes it.
If there is a file in there, looking at the 'previous versions' will tell you which machine the culprit is. If you don't have a file in there, add a test one, delete the folder again and when it reappears, you'll be able to solve the mystery! Deleting the folder on the rogue machine will fix it permanently.
i have at least a hundred empty folders in my bookmarks and the Bookmarks whole folder is bouncing as tho it is unfolding then folding up again. when i try to delete a folder it actally adds one.,,,HELP!
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]
