We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

STR_QA's avatar
STR_QA
New member | Level 2
18 days ago

A folder disappeared when I join another Dropbox team, why?

I've been using a folder for years and was invited to join another team. Now my original folder has disappeared and I can't find my work. Help!

Restore
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    18 days ago

    Hi STR_QA, thanks for bringing this to our attention.

     

    Is this a private or a shared folder?

     

    Do you see any events showing changes to the folder, or is it in the deleted files page?

     

    This will help me to assist further!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!