You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
robtaylor
6 years agoNew member | Level 2
Why can't I see the Dropbox desktop app icon on my Windows 10 device?
i have windows 10s that i use for work. the problem is that i dont have the dropbox icon in my task bar. i've tried to right click the task bar and go to taskbar settings, then to properties ( no pro...
- 6 years ago
robtaylor wrote:
i have windows 10s that i use for work. the problem is that i dont have the dropboix icon in my task bar.
Do you mean in your system tray? The icon that syncs your files? If so, there's nothing to fix. The Dropbox app from the Microsoft Store doesn't sync your files like the regular Dropbox client, and it has no tray icon. The Dropbox app from the stire is intended for mobile devices, like tablets. It provides access to the files in your account, but those files don't reside on your system. As such, there is no local Dropbox folder for you to reference from within apps like Excel, etc.
Remember that Windows 10S does not run standard desktop applications, so you can't install the full Dropbox client on it. You're limited to apps from the Microsoft Store.
anonymous
6 years agorobtaylor have you attempted a full/complete uninstall of Dropbox? Or just the uninstall from Programs & Features? If not, try this:
https://help.dropbox.com/desktop-web/uninstall-dropbox
Click Windows and then make sure you do all of the separate sections. It will make sure all lingering system files are removed.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!