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Forum Discussion
Why are some of my Dropbox files not showing in File Explorer (Windows)?
I can view and access files via my phone and via dropbox online, but some files are not visible in Windows Explorer (Win 10).
The strange thing is that the files are actually there; If I open excel...
Is it possible that the files are hidden in your system? Can you please turn on the Windows explorer settings to show hidden files?
In order to do that go Windows Explorer >> View >> Options >> Change folder and search options.
In the next window, Click View > and toggle the button to show hidden files:
Is the files visible now in Windows Explorer?
Hi
I have the same problen and have read the post top to bottom. I have tried the "hidden" tickbox as you can see from my screenshot. Though, why the files should become hidden, I do not know.
I also do not buy the Windwos 10 Update as it is up to Drop box to sort that out if their synch and views are not compatible with Windows 10 Explorer.
I am having the same problem with my file folders not appearing on Windows 11 Explorer. I've uninstalled and reinstalled several times, but still not showing
Please help
- Walter
Dropbox Staff
Hey there MCho, sorry to hear about this.
It seems that the desktop app hasn't finished syncing yet. Can you hover over the Dropbox icon in your system tray and let me know its exact status?
Is it still syncing or is it showing 'up to date'?
I have the same problem - 3 days now - file explorer is no longer connected to Dropbox. files shows up in dropbox (system tray DB icon/ folder). But, when in word and I create a new doc and try to save it to the same place i've been saving work files - i get the "You Can't save here. Please choose another location."
