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Forum Discussion

Longreef's avatar
Longreef
New member | Level 2
7 years ago

What's the maximum size you can download from Dropbox?

Can someone advise the max file size for downloading from DropBox Office? i.e. the paid version? 

  • Hey there (Longreef), I’ll try to address your inquiry as much as I can, though please do let me know if I’m misunderstanding your request in any way. 
     
    You may keep in mind that you can download the contents of an entire Dropbox folder via dropbox.com, as long as both of the following are true:
     
    • The folder is less than 20 GB in total size
    • The folder has fewer than 10,000 total files
    From there, can you let me know what you’d like to ultimately achieve, in order to follow-up with you a bit more closely? Do you wish to download the files you’re creating/ modifying through the Dropbox Office Online integration by any chance? 
     
    Thanks in advance for talking the time to let me know of the specifics in regards to your initial question & I’m looking forward to hearing back from you on this discussion! 
  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    Hey there (Longreef), I’ll try to address your inquiry as much as I can, though please do let me know if I’m misunderstanding your request in any way. 
     
    You may keep in mind that you can download the contents of an entire Dropbox folder via dropbox.com, as long as both of the following are true:
     
    • The folder is less than 20 GB in total size
    • The folder has fewer than 10,000 total files
    From there, can you let me know what you’d like to ultimately achieve, in order to follow-up with you a bit more closely? Do you wish to download the files you’re creating/ modifying through the Dropbox Office Online integration by any chance? 
     
    Thanks in advance for talking the time to let me know of the specifics in regards to your initial question & I’m looking forward to hearing back from you on this discussion! 
    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II

      Note that the above limitations only apply to a folder that is downloaded from the Dropbox website. When downloading files, there is no limit to their size. If you're having others download files through a share link you've sent, there are daily traffic limits which could affect downloads from your account.

      • Riky92's avatar
        Riky92
        New member | Level 2
        Rich: "When downloading files, there is no limit to their size."
        Yes, if you download a file from the website.
        Specifically, my individual file (not a folder) is 26.44GB large but the download stops once it reaches 20GB, resulting in a corrupt file on the computer.
        My plan: Dropbox Personal Plus
    • dab5400's avatar
      dab5400
      Explorer | Level 4

      I am trying to download a large number of pictures from my photo album using a paid version of dropbox.  The download automatically zipped the files and downloaded.  Unfortunately, it only downloads 23 of the selected picture files for a total of 99.9mb.  This seems contrary to everything I have read.

  • TasGeorg's avatar
    TasGeorg
    Explorer | Level 3

    Why is there such a limitation using the web client for moving folders with large amount of files?

    I would like to move some folders from my business acount to a new folder though the web client in order to avoid re-uploading 50gb of data though my desktop client.

    I get this error "Too many files, please use desktop application"  which is really really frustrutating.

    I decided to use dropbox business in order to be more flexible and limitations like these are just unacceptable. Such features ought to be provided error-free if you want dropbox to be used by professionals.

     

     

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II

      The limitation is, I believe, 10,000 files. It is there for data integrity reasons. 

      The only other work around is to do the move in smaller chunks. 

      • TasGeorg's avatar
        TasGeorg
        Explorer | Level 3

        Can you please provide me with a link or faq article about the exact number of files before the limitation takes place?

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