You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jonb8625's avatar
jonb8625
Explorer | Level 3
2 years ago

View only shared link/download not working

I am owner of single drop box; sharing with a team member, sent them link to drop box, they access for view but can't download file;  
Download
Share
Shared Links
EvanDBX's avatar
EvanDBX
Icon for Dropbox Staff rankDropbox Staff

Hey jonb8625, thanks for posting, hope you're having a good day!

 

Can you tell me if you shared your files via these steps?

 

Additionally, how is your team member opening the shared link? Via the desktop app, mobile app or the Dropbox website.

 

Finally, what's actually preventing them from downloading the content? You can always send me a screenshot.

 

Keep me updated!

jonb8625's avatar
jonb8625
Explorer | Level 3
2 years ago

Thanks EvN, am forwarding response to Jan.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    We'll be here once you have more updates jonb8625! 

     

    Take your time! 

About View, download, and export

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