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Forum Discussion

One Yoga's avatar
One Yoga
Explorer | Level 4
2 years ago

Video transcript error message

I keep getting the error message "There was an error loading the transcript" for all my videos when trying to generate a transcript. The length doesn't matter, it happens with 1-minute videos and 30-...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Sorry to hear this, BT99. 

 

To clarify, are you having this issue with Dropbox Replay? 

 

I’d also like a full screenshot of the error you’re seeing. 

 

Keep me in the loop.

BT99's avatar
BT99
Explorer | Level 3
4 months ago

Caption issue. I have tried with other browsers also, caption is not working. Please let me know what to do. 

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