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Forum Discussion
Video transcript error message
I keep getting the error message "There was an error loading the transcript" for all my videos when trying to generate a transcript. The length doesn't matter, it happens with 1-minute videos and 30-...
Hi, can anyone help to resolve this issue:
CC is not showing. It is saying for the last 2 days
" There was an error loading the transcript"
I have tried mp3, mp4, wma etc versions. None are working. Please HELP!
- Nancy
Dropbox Staff
Sorry to hear this, BT99.
To clarify, are you having this issue with Dropbox Replay?
I’d also like a full screenshot of the error you’re seeing.
Keep me in the loop.
I am getting the same error. A link to Dropbox media player for an M4A has always had a full transcript available, and it hasn't been working since late last week.
- Hannah
Hey simonp_westcoast01, sorry to hear about this.
Are you seeing the same thing on other browsers as well?
Caption issue. I have tried with other browsers also, caption is not working. Please let me know what to do.
