You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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Norah2's avatar
Norah2
New member | Level 2
8 years ago

Upload option disappeared

For a couple of months now we have been sharing sub folders with non-Dropbox users who have had the ability to upload files without issue.   For some reason, this has now changed and the presence o...
  • Rich's avatar
    8 years ago

    Norah2 wrote:

    Instead they only have the ability to Sign In or 'Direct Download' or 'Save to my Dropbox'


    A couple of things jump out at me here...

     

    If they're not signed in, they can't upload to a shared folder. Dropbox has never allowed uploads to a shared folder unless the user was logged in to their account and a member of the shared folder with edit access. You state that these people are non-Dropbox users, so that usually means you've provided a link to the folder instead.

     

    If this is a share link to a folder, as opposed to a shared folder, then Dropbox has never allowed uploads to a share link. A share link is a view and/or download method of sharing and does not allow for uploads.

     

    The only way to allow uploads from a non-Dropbox user is to use a File Request.

     

    How, exactly, are these folders being shared with those users?

     

    [This thread is now closed due to inactivity. If you have a similar or new question, you can ask here]