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Forum Discussion
Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder
hi, help! I uninstalled dropbox with revo uninstaller and it removed the entire windows 10 "downloads" folder. Now when i click on downloads i get an error in windows 10 saying "the location is unava...
- Hi daveg0321, thanks for posting today.
I understand you concern over these missing files. Generally, we don't recommend using third party uninstallers to remove Dropbox, as issues like this could occur.
It sounds like you had enabled the automatic computer backup feature in the Dropbox desktop application.
Do you know if that app also deleted the Dropbox folder on your machine, or just the app itself?
This will help me to assist further.
Jay
Dropbox Staff
Dropbox StaffHi daveg0321, thanks for posting today.
I understand you concern over these missing files. Generally, we don't recommend using third party uninstallers to remove Dropbox, as issues like this could occur.
It sounds like you had enabled the automatic computer backup feature in the Dropbox desktop application.
Do you know if that app also deleted the Dropbox folder on your machine, or just the app itself?
This will help me to assist further.
I understand you concern over these missing files. Generally, we don't recommend using third party uninstallers to remove Dropbox, as issues like this could occur.
It sounds like you had enabled the automatic computer backup feature in the Dropbox desktop application.
Do you know if that app also deleted the Dropbox folder on your machine, or just the app itself?
This will help me to assist further.
Posting for anyone who has the same issue with a Mac...
When I Deleted dropbox (just put it in trash and emptied the trash as instructed) it also deleted the 'Downloads', 'Desktop' and 'Documents' folders from the hard drive ( ...Users/yourUsername/ or just Cmd+Shift+H in Finder)
Then there were only (locked) links that redirected to the dropbox file locations. Because they were locked, I could not delete the links nor would it allow me to create new file folders with those names. To unlock, select the icon and select File > Get Info (or Cmd+I), click the box unlock and delete the link. The Mac will automatically create a new file folder (except it didn't do it for Desktop so I had to create that one manually)
Same issue here but I didn't use a third party uninstaller, I lost all my downloads and when I downloaded one thing... It was all gone 😞 Please help!!! Please tell me dropbox can help
