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Forum Discussion
daveg0321
4 years agoExplorer | Level 4
Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder
hi, help! I uninstalled dropbox with revo uninstaller and it removed the entire windows 10 "downloads" folder. Now when i click on downloads i get an error in windows 10 saying "the location is unava...
- 4 years agoHi daveg0321, thanks for posting today.
I understand you concern over these missing files. Generally, we don't recommend using third party uninstallers to remove Dropbox, as issues like this could occur.
It sounds like you had enabled the automatic computer backup feature in the Dropbox desktop application.
Do you know if that app also deleted the Dropbox folder on your machine, or just the app itself?
This will help me to assist further.
Jay
Dropbox Staff
Hi daveg0321, thanks for posting today.
I understand you concern over these missing files. Generally, we don't recommend using third party uninstallers to remove Dropbox, as issues like this could occur.
It sounds like you had enabled the automatic computer backup feature in the Dropbox desktop application.
Do you know if that app also deleted the Dropbox folder on your machine, or just the app itself?
This will help me to assist further.
I understand you concern over these missing files. Generally, we don't recommend using third party uninstallers to remove Dropbox, as issues like this could occur.
It sounds like you had enabled the automatic computer backup feature in the Dropbox desktop application.
Do you know if that app also deleted the Dropbox folder on your machine, or just the app itself?
This will help me to assist further.
daveg0321
4 years agoExplorer | Level 4
Hi Jay, thanks for replying.
I managed to fix the issue i was having. Sorry to trouble you 🙂 Had to reinstall dropbox, sync the folders back up, then uninstall it through windows.
Yes, the trouble was 3rd party uninstallers (in this case revo) and its particularly violent scrubbing
Thanks!
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