You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

grndvl1's avatar
grndvl1
Helpful | Level 6
5 years ago

Unable to Access Dropbox

I can sign in and when I do I get this odd error page and I can do no more and I tried in both Chrome and Firefox and the same thing.  And I refresh and same page and now I can't log out or do anythi...
Error Messages
View
  • Will M.1's avatar
    Will M.1
    5 years ago

    It is back now. 

     

Sharkins74's avatar
Sharkins74
New member | Level 2

And boom!  Just like that it's working again.  I cleared my cookies and cache in Chrome, but honestly, I don't think it was that as someone else I work with was having the same problem and theirs is working now too and they didn't clear and cookies or cache.  I think it was an issue at the Dropbox end.

imagedoc's avatar
imagedoc
New member | Level 2
5 years ago

I believe it was universally down for all of us

 

Good to be back ;)

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!