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rickw55's avatar
rickw55
Explorer | Level 4
2 years ago

Thumbnails not loading in Dropbox folder in Explorer

There apparently was a thread on this but it has been archived.   Photo thumbnails in Dropbox folder in Windows 11 Explorer do not load. What can I do to correct this?
Preview
Windows
  • Jay's avatar
    Jay
    2 years ago

    Hi rickw55, thanks for bringing this to our attention.

     

    Are your files marked as available offline, or are they online-only?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi rickw55, thanks for bringing this to our attention.

 

Are your files marked as available offline, or are they online-only?

 

This will help me to assist further!

  • rickw55's avatar
    rickw55
    Explorer | Level 4
    2 years ago

    Sorry for the false alarm. This is a new computer, and I'd forgotten that the Dropbox default is online only. I have corrected it, and the thumbnails show.

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