We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Mayhem Dressed In A Suit
12 months agoExplorer | Level 3
Sometimes the comment button doesn't open the section.
I keep having problems with trying to open comments to my shared audiofiles. Sometimes everything works as intended, other times the comment button won't open the comment section whatsoever. Does any...
Megan
Dropbox Staff
Hi Mayhem Dressed In A Suit, let's jump right into this!
Do you notice this behavior in regards to your comment section, when using a specific browser?
Have you tried clearing the cache on your current one, or using an entirely different one?
Let me know more, and we'll take it from there!
Mayhem Dressed In A Suit
12 months agoExplorer | Level 3
Megan wrote:Hi Mayhem Dressed In A Suit, let's jump right into this!
Do you notice this behavior in regards to your comment section, when using a specific browser?
Have you tried clearing the cache on your current one, or using an entirely different one?
Let me know more, and we'll take it from there!
Hi Megan!
Thank you for looking into it.
I've been using the latest version of Google Chrome browser. Clearing cache does not seem to make any difference, as some comments still won't open.
The mobile app works, though.
I will try Mozilla Firefox on my laptop and let you know how it goes.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!