We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
adamschoales
5 years agoHelpful | Level 5
"Smart" sync keeps downloading Online Only Files
I am growing increasingly frustrated with this so called "smart sync" feature Dropbox has recently introduced (or rather forced upon me).
I have a number of files I've brought over to Dropbox using...
Toffees1878
10 months agoHelpful | Level 5
Hi, i am also having this problem. Despite selecting multiple times for files to only be online only a couple of days later i have no space on my computer as they have downloaded again. how do i stop this?
- Walter10 months agoDropbox Staff
Hey Toffees1878 - sorry to hear you're having issues with this.
If you made sure that the desktop app is 'up to date' and not still syncing your changes, can you clear your cache folder and let me know how it goes?
Thanks!
- Toffees18789 months agoHelpful | Level 5
Hi, how do i check the version as I can't seem to locate it? How will I upgrade or check its latest version? Should I uninstall and then re download the software? Thoughts please
- Walter9 months agoDropbox Staff
You should be able to check the app's version by hovering your mouse over the app's icon in your system tray/menu bar.
Also, here's a link to the latest stable version of the desktop app if you'd like to reinstall:
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-192-4-4605/td-p/750060
Let us know of any updates Toffees1878
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!