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Forum Discussion

adamschoales's avatar
adamschoales
Helpful | Level 5
6 years ago

"Smart" sync keeps downloading Online Only Files

I am growing increasingly frustrated with this so called "smart sync" feature Dropbox has recently introduced (or rather forced upon me). I have a number of files I've brought over to Dropbox using...
desktop
Download
sync
Toffees1878's avatar
Toffees1878
Helpful | Level 5
11 months ago

Hi, i am also having this problem. Despite selecting multiple times for files to only be online only a couple of days later i have no space on my computer as they have downloaded again. how do i stop this? 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey Toffees1878 - sorry to hear you're having issues with this.

     

    If you made sure that the desktop app is 'up to date' and not still syncing your changes, can you clear your cache folder and let me know how it goes?

     

    Thanks!

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