You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Flavours's avatar
Flavours
New member | Level 2
11 days ago

Since updating to Mac OS 15.2 files and folders do not appear on my desktop

For the past few months I have been using dropbox backup to backup my desktop files and folders. Everything has been working fine until this morning when i updated my OS to Sequoia 15.2 Now my file...
Desktop
Dropbox Backup
Mac
Flavours's avatar
Flavours
New member | Level 2

Hi Walter 

Thanks for the reply.

The Dropbox version is 213.4.4597

And the status of the desktop app says Everything is up to date

Here is a link to a screenshot of the desktop app status:
[shared link removed for security reasons]

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
11 days ago

Could you try copying and pasting your screenshot in your reply box instead of sending the link Flavours? 

If possible, please send us another couple of screenshots showing the location on your computer you'd expect to see the files as well. 

  • Flavours's avatar
    Flavours
    New member | Level 2
    11 days ago

    WalterThanks for your help, ive actually just discovered the issue, and it was nothing to do with dropbox at all!

    In System Settings / Destop & Dock there is a section titled Desktop & Stage Manager.
    I had to tick the box next to Show Items - On Desktop

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!