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Forum Discussion
robbsalzmann
7 years agoNew member | Level 2
Selective Sync is syncing files that are not selected.
I installed Dropbox on a laptop. Dropbox is configured to Selective Sync, two fairly specific folders. However it is downloading everything around that folder starting 2 folders up. The sync shoul...
- 7 years agoMy query was just to see if they had the gray icon, that’s all.
Could you check if you’re running a beta version of the Dropbox desktop application. You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
It should say something like 41.4. If it says 42.3, then you’re running the beta. Please follow the next steps to downgrade to the stable build:
1. Visit https://www.dropbox.com/account
2. Scroll down to the section titled "Preferences" and uncheck the box next to "Early releases" if it is checked.
Then, use the following link to install the latest stable version of the Dropbox desktop application:
https://www.dropbox.com/download
Let us know how it goes!
Rich
Super User II
robbsalzmann wrote:
"Selective sync conflict"? is that a thing? Where is it documented?
Yes.
Jay
7 years agoDropbox Staff
My query was just to see if they had the gray icon, that’s all.
Could you check if you’re running a beta version of the Dropbox desktop application. You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
It should say something like 41.4. If it says 42.3, then you’re running the beta. Please follow the next steps to downgrade to the stable build:
1. Visit https://www.dropbox.com/account
2. Scroll down to the section titled "Preferences" and uncheck the box next to "Early releases" if it is checked.
Then, use the following link to install the latest stable version of the Dropbox desktop application:
https://www.dropbox.com/download
Let us know how it goes!
Could you check if you’re running a beta version of the Dropbox desktop application. You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
It should say something like 41.4. If it says 42.3, then you’re running the beta. Please follow the next steps to downgrade to the stable build:
1. Visit https://www.dropbox.com/account
2. Scroll down to the section titled "Preferences" and uncheck the box next to "Early releases" if it is checked.
Then, use the following link to install the latest stable version of the Dropbox desktop application:
https://www.dropbox.com/download
Let us know how it goes!
- robbsalzmann7 years agoNew member | Level 2
Thanks for the clarification. I see the gray icon. I'm going to try the downgrade option to see if that helps.
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