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cltchrn's avatar
cltchrn
Explorer | Level 4
6 months ago

Scrolling, zooming and searching in PDF files in the iOS app doesn't work normally

When viewing PDF files on the iOS mobile app, the files open normally, but the scrolling, zooming, and search functions are completely useless. When trying to swipe scroll, the pages moves the sli...
  • Jay's avatar
    5 months ago

    Hi cltchrn, thanks for bringing this to our attention.

     

    Is this occurring for all PDF files, or just specific ones on your account?

     

    If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?

     

    Keep me updated with any progress!

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