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Forum Discussion
'Save to Device' not allowing me to save a file into an app on my iPhone
For some months I've been using the "Save to device" function in the Dropbox iPhone app to send audio files from Dropbox to Pocket Casts so I can listen to them there. But lately it's not working right anymore. I choose "Save to Device", choose PocketCasts from the apps shown, and the file appears to download as usual. But formerly it would then switch to PocketCasts. Instead, now it stays in Dropbox, the screen appears to jump backward or recede, as if I'm looking down on a mattress that the screen has just landed on and monetarily receded into, for a second and nothing more happens. If I try again, it doesn't show any downloading, it just jumps back again.
I did find a workaround, using "Share" and then "Export a copy", but I'm still curious as to why the old way stopped working. Any idea?
Hi elrich, thanks for bringing this to our attention.
The option to 'Save to device' is only for saving files directly into the file system on your device, and not for sending a file to an app.
The second method would be the correct way to save a file into another app, as mentioned in this article.
This will help me to assist further!
- Jay
Dropbox Staff
Hi elrich, thanks for bringing this to our attention.
The option to 'Save to device' is only for saving files directly into the file system on your device, and not for sending a file to an app.
The second method would be the correct way to save a file into another app, as mentioned in this article.
This will help me to assist further!
Hmm. Well, the other way had been working. Then suddenly it didn't. Anyway, there are other ways to get the file into PocketCasts. Thanks.
