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Forum Discussion
ChristopherBell
5 months agoExplorer | Level 3
Right click menu in File Explorer is missing option to open file in browser
There used to be an option to open a file in Dropbox in your browser, but for some reason it's disappeared:
I can copy the Dropbox link and paste it into my browser to view it that way, but ...
- 5 months ago
Hope it’s OK if I chime in, @ChristopherBell! I may have missed it, but did you reinstall the Dropbox app on your computer and the option is still not showing?
Out of curiosity, do you have any other computers with the desktop app installed? Is the option missing from them, too?
ChristopherBell
Explorer | Level 3
Hi Walter,
No, no third party apps come to mind that would interfere with the icon overlays or menu options.
Here's the screenshot:
I right-clicked a PDF for this one. The options are the same for other file types though.
Here's my installed apps:
Nancy
5 months agoDropbox Staff
Hope it’s OK if I chime in, @ChristopherBell! I may have missed it, but did you reinstall the Dropbox app on your computer and the option is still not showing?
Out of curiosity, do you have any other computers with the desktop app installed? Is the option missing from them, too?
- ChristopherBell5 months agoExplorer | Level 3
Hi Nancy,
Thanks for your input. I had run the installer to update the app, but hadn't done a complete uninstall and reinstall.
Uninstalling, restarting my PC and reinstalling has fixed the issue. The option now shows for me.
It's a bit of a pain since everything's needs to re-index but the option's back so it is what it is I guess.
- Hannah5 months agoDropbox Staff
Thanks, @ChristopherBell, for keeping us updated.
Your feedback is also taken into consideration and your comments have been passed along to our team.
If you need anything else, let us know!
- hudsonatlantic4 months agoNew member | Level 2
We are having the same issue. please advise
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