You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
TAMINOPROD
6 months agoHelpful | Level 6
Remove "Log in or sign up" Popup when downloading from a shared link
We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when w...
Jay
6 months agoDropbox Staff
We appreciate the feedback on this matter.
We take all comments into consideration when improving the Dropbox site and services.
- Sterney6 months agoNew member | Level 2
Hey Dropbox,
Just to add my feedback:
Just went through this with one of my clients. I sent them a link, they emailed me back asking me to send a file where they don't have to sign up for dropbox. I had to reverse engineer what was happening by using the link in a private browser window where I wasn't logged into dropbox.
The problem is the 'Or continue with download' link is very obscure and just a line of underlined type - very secondary to the large blue 'Continue' button. This should at least be a clear blue 'Download' button.
Would look more professional and not waste time on back and forth between myself and client.
They happen to use Digital Pigeon - when they send me stuff I click the download button once and it starts downloading. I'm not taken to a login screen.
Thanks
- davemosher2 months agoNew member | Level 2
Please expedite removal of the "join dropbox" pop-up window on transfers. When people I send a transfer link to click a download icon or "download all" button, the download should start immediately — no pop-up whatsoever. Adding one makes your paid subscribers look like they are cheaping out/are unprofessional when if fact they are likely paying Dropbox hundreds or thousands of dollars a year.
- _Joshua4 months agoHelpful | Level 6
Hi Jay, is there any update on when this pop up box will be removed? I have had multiple long time clients ask me why they now have to sign in to download their files. To which I have had to reply with a guide with screenshots on how to download the file.
- TAMINOPROD2 months agoHelpful | Level 6
Hey Jay
Any update on that?
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