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Forum Discussion
Thijxx
4 months agoHelpful | Level 6
Website Photos view is slow
Howdy, viewing photo's on the Dropbox website is painfully slow. Is there a way to get better performance from the Dropbox website when viewing photos? When I use the profiler in Firefox I can see th...
anonymous
Thijxx Please see their final reply below .... not good .. Also added the update below to their Photo Group .... How do you organize your photos? - Dropbox Community (dropboxforum.com)
The engineers have informed me that a resolution for the indexing issue may come at a later date. However, they don't have an exact timeline to provide at this moment.
If you have any other questions, please let me know.
Regards,
Maddison
Thijxx
2 months agoHelpful | Level 6
Thank you for keeping me in the loop! Much appreciated!
I do not understand what this indexing is about, what is indexed, the meta-data? You can't index what you don't have so it can't be the actual photo data. But the meta-data is way too small to create any delay.
may come at a later date means will not fix in project speak 😁 so I'll be looking for an alternative solution
- anonymous2 months ago
Thijxx ... No problem
I’m not an expert on indexed or cached images, please correct me if needed . Ideally, our photos and thumbnails should be indexed and cached the first time they are viewed. This will improve performance when revisiting Dropbox, as the website wouldn’t need to re-index or re-cache most of our content, only the new or changed items.
The issue with Dropbox is that when we close our browser and reopen it later, it has to re-cache and re-index our entire photo library from scratch repeatedly, including any new photos. My collection contains over 13,000 photos, which can take 20 to 30 minutes, significantly impacting the performance of viewing and scrolling through photos on Dropbox.com. Even when the indexing has been completed the viewing performance is still slow with place holders showing for a few seconds when scrolling though the images.
I sent a support request with a comparison showing OneDrive and Dropbox side by side loading and caching the same set of photos. OneDrive took less than 5 seconds, while Dropbox took 1 minute and 40 seconds.
I’m not saying OneDrive is the solution; it was just used for comparison. Google might even be better. 😊
Basically Dropbox has issues not us 🤔
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