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Thijxx's avatar
Thijxx
Helpful | Level 6
5 months ago

Website Photos view is slow

Howdy, viewing photo's on the Dropbox website is painfully slow. Is there a way to get better performance from the Dropbox website when viewing photos? When I use the profiler in Firefox I can see th...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Thanks for the additional information Thijxx 

 

Could you also clarify if this happens only when browsing the Photos page or if it's affecting other folders of yours as well? 

Thijxx's avatar
Thijxx
Helpful | Level 6
5 months ago

Other folders load fine except the photo preview at the top of the page called 'Suggested from your activity'

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    I see, thanks for clarifying that for me Thijxx 

     

    May I ask approximately how many photos you've stored in your Dropbox account? 

    • Thijxx's avatar
      Thijxx
      Helpful | Level 6
      5 months ago

      Oof, that is a hard question! I suppose somewhere around 50K

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey @Thijxx, hope it’s OK to jump in. Since the number of photos is quite large, this may be the issue here. 

         

        However, when did this start? Is this something that started only recently or has the issue been going on for a while now?

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