You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Simonp0123
3 years agoExplorer | Level 4
Scrolling folders in mobile app
It used to be that you could quickly access folders using the alphabet down the side in the mobile app. This has been changed. Now, if you tap any of the letters you are taken straight to the bottom ...
Hannah
Dropbox Staff
Hey Simonp0123 and Rammi-Kanj, if you open the Dropbox app, tap on "account", then on the gear icon and then you turn off the "Keep folders on top" option, does that help?
Rammi-Kanj
2 years agoExplorer | Level 4
Yes it works, thank you very much.
I’ve struggled for along time scrolling through 100’s of folders. I’ve Researched and couldn’t find a way to fix the issue. I’m sure you’ve got a lot of customers that have the same issue that have know idea how to fix it, just like me.
I suggest you default this strange setting to off so ppl can scroll like they ought to.
It is an extremely annoying feature to have on as default. Or at least make the scroll work while the feature is toggled on.
I’ve struggled for along time scrolling through 100’s of folders. I’ve Researched and couldn’t find a way to fix the issue. I’m sure you’ve got a lot of customers that have the same issue that have know idea how to fix it, just like me.
I suggest you default this strange setting to off so ppl can scroll like they ought to.
It is an extremely annoying feature to have on as default. Or at least make the scroll work while the feature is toggled on.
- Hannah2 years agoDropbox Staff
Thanks for the update, Simonp0123 and Rammi-Kanj!
I'm happy to see that this worked for you and rest assured that your feedback has also been passed along to our team.
If you need anything else, please let us know.
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