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Forum Discussion
New docs are saved on Desktop but not on my PC
Suddenly, when I save any new or downloaded PDF or Word document, it is only saved at Dropbox (the 2 arrows in a blue circle) and not on my PC (the V in a green circle). Before it was always saved at...
Jay
Dropbox Staff
Dropbox StaffHi GaleAbraham, the blue icon means the file is still trying to sync, and hasn't yet completed.
As you mentioned you're using Windows 7, have you fully upgraded that OS, including all the Windows security upgrades?
Thank you, Jay.
I generally receive paper documents, scan them into PDF documents, create a Word document, and email the attached PDF and Word documents to different destinations. It worked fine, until yesterday, when all the PDF and Word docs continued syncing for hours, and when I attached them to an email, they would not, instead, displayed a red exclamation mark.
This created a problem of not reporting critical information timely.
Late at night, the docs had the check mark icon, and I was able to attach and email them.
I assume that the very long syncing is a Dropbox problem.
I have a laptop with Windows 10. I really don't like 10, and think that 7 is much better, so many of my work friends think. So I only use the laptop when I travel or to pass the time in the bathroom.
For the Windows 7 security, I use Avast, which proves to be good.
Please let me know what you mean by "upgraded that OS"? Like others, I stopped Microsoft updating 7 because the updates slow the computer and create problems.
Abe
- Megan
Hi GaleAbraham, what Jay meant is if you upgraded your OS to a latest update.
Also, based on what you mentioned, it sounds like all the files have been updated now, am I right? What is the exact syncing status of the app?
