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ricardodesantia's avatar
ricardodesantia
New member | Level 2
7 years ago

Issue with excel, when I opened, show as view only

it's on a shared folder, office fully updates, windows fully update, it happens to a partner on the office but, he was able to fix only formatting the computer. I try also, File/options/trust cent...
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  • ricardodesantia's avatar
    ricardodesantia
    7 years ago

    Hi again, looks like it's a problem with our Office licenses.

    Thanks

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
Hey ricardodesantia, thanks for posting us your question on the Dropbox Forum! 
 
Based on your description, I would suspect that the sender has uploaded the file on the shared folder as Read-Only, which essentially means that  each user that opens the workbook has a copy of the original file (if so, you may find out how to resolve that with a simple search on your browser). Now Ricardo, could you please ask the sender whether this applies to this file? 
 
In case you have further inquiries about this behavior, I’d appreciate a screenshot (omitting personal info) of the message you’re getting in your next post here, so as to have a clearer picture & further advise. 
 
Thanks again for taking the time to gather this info for me & please do keep me updated on how my advice works for you on this discussion & I’ll check back with you in a bit more depth. Wishing you a wonderful Friday!
ricardodesantia's avatar
ricardodesantia
New member | Level 2
7 years ago

Here is a link to a Image of Excel worksheet. 
The file was shared with other 4 persons and I'm the only one who cannot edit the file

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