You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
po8eer1
29 days agoExplorer | Level 3
I can't copy and paste files into a flash drive, why?
I cannot click on individual file then copy/paste into flash drive or basically anywhere.
I am not computer literate. Certain files have time sensitive info that I need to access and move immediat...
po8eer1
Explorer | Level 3
Did you not actually read my post or did you just skim through it? I don't like computers! Your questions are in a language I do not understand. And why is DropBox now automatically deleting my older files as opposed to putting them in an ARCHIVE folder and leave them where I can still access them.
po8eer1
29 days agoExplorer | Level 3
I should have mentioned previously that my primary email account is: [Removed as per Community Guidelines]
The gmail account was initially meant to be used for my writings. There was a time when I tried to keep a business account. Now I rarely use it. If it's not to much trouble, please address correspondence to the verizon account. I will see your responses faster. Thank you.
- Jay29 days agoDropbox Staff
In order to understand what you're experiencing, we need to know how you're accessing your files on Dropbox, and what error you're getting.
Are you logging into the Dropbox site and downloading the files from there? Do you instead have the desktop app installed and the files are on your computer? Are you using this account or the other account to access those files?
- po8eer128 days agoExplorer | Level 3
First, thank you for dumbing down your answer so I can understand it.
I do have a desktop button marked Dropbox. But I also want to transfer files to a flash drive. Not just a link but the actual file severed from DropBox. If the original file is still somewhere within my compuker, I don't know how to find it. And since you changed the format of DropBox, it's more difficult for me to navigate.
- Jay28 days agoDropbox Staff
Could you try these steps to see if you can find the Dropbox folder on your computer.
The files in the Dropbox folder could be copied to a flash drive.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!