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Forum Discussion

lynmac's avatar
lynmac
Collaborator | Level 8
7 years ago

How do I fix the 'Couldn't load content' error for viewing PDF files on iPad?

Hi! I'm getting this error on select pdfs stored in Dropbox when I try and access from my iPad.  File is accessible via iPhone and Desk Top on the same network without any problems.   Thanks!
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  • lynmac's avatar
    lynmac
    7 years ago

    Seem I've found the fix by clearing the cache so I'm posting it in case someone else has the same problem.  Just discovered this feature as I'm usually a Desktop user.

     

    On your iPad go to:  Account (bottom left) /Settings (gear top left)

    Click on "Clear Cache"

     

    That should fix it nicely!

     

     

     

lynmac's avatar
lynmac
Collaborator | Level 8
7 years ago

Seem I've found the fix by clearing the cache so I'm posting it in case someone else has the same problem.  Just discovered this feature as I'm usually a Desktop user.

 

On your iPad go to:  Account (bottom left) /Settings (gear top left)

Click on "Clear Cache"

 

That should fix it nicely!

 

 

 

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