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Forum Discussion
Photopetercat
2 years agoExplorer | Level 3
Can no longer scroll between photos on the Dropbox app on Android
On my smartphone App I have lost the ability to scroll from photo to photo within Dropbox's Files. It works perfectly when accessing from my PC. Problem only experienced in the last 2 days on my smar...
- 2 years ago
Hey Peter, hope you don’t mind me jump in.
You don’t need to worry about your allocated Dropbox space, or the files that are currently stored on your account; reinstalling the Dropbox app doesn’t affect neither of those.
You can reinstall the Dropbox app on your mobile device the way you’d do with any other app. You can uninstall it from your Settings > Applications, and then reinstall it via Google Play, and sign back in to your Dropbox account.
Hope this helps!
Nancy
Dropbox Staff
Hey Peter, hope you don’t mind me jump in.
You don’t need to worry about your allocated Dropbox space, or the files that are currently stored on your account; reinstalling the Dropbox app doesn’t affect neither of those.
You can reinstall the Dropbox app on your mobile device the way you’d do with any other app. You can uninstall it from your Settings > Applications, and then reinstall it via Google Play, and sign back in to your Dropbox account.
Hope this helps!
Photopetercat
2 years agoExplorer | Level 3
Hi Nancy,
Thank you for your message and re-assurance. It all went well and I am pleased to say that I have my full Dropbox scrolling back, up and running. Data all in tact.
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