You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

RobWilkins's avatar
RobWilkins
Helpful | Level 6
3 years ago

Broken links in InDesign files on macOS Monterey 12.3.1

Hi there, I've been happily working with Indesign files in Dropbox for a year now where my files are all stored Online Only. It used to be the case that Dropbox would automatically relink all the s...
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  • tobiasknecht's avatar
    tobiasknecht
    3 years ago

    Hello all together

     

    I have the same problem in InDesign with files that are only online and despair almost every day when I have to edit InDesign jobs where I have to locate the files in the Finder first and download them every time.

     

    Now I have discovered a workaround:

    1. Open a job in InDesign
    2. Select all entries in "Links"
    3. Right-click on the menu item "Edit With" > "Preview 11.0".
    4. After all files have been opened in Preview, quit Preview.
    5. Switch back to InDesign.
    6. Continue working.

    I hope this helps some of you.

jackiemarie37's avatar
jackiemarie37
Explorer | Level 4

Is Dropbox still "actively" working on a solution? we're 18 months into this mess and it's costing us time and money. What is the latest update on this?

tobiasknecht's avatar
tobiasknecht
Helpful | Level 6
2 years ago

Ich konnte bei uns seit Kurzem die Dropbox-Version für MacOS für File Provider installieren. Jetzt funktioniert alles wieder wie früher – endlich!

  • tobiasknecht's avatar
    tobiasknecht
    Helpful | Level 6
    2 years ago

    I was recently able to install the Dropbox version for MacOS for File Provider. Now everything works like before - finally!

    • CChesnutt's avatar
      CChesnutt
      Helpful | Level 7
      2 years ago

      This update has not been made available to my team, so, we still suffer. 

      • tobiasknecht's avatar
        tobiasknecht
        Helpful | Level 6
        2 years ago

        If you go to "Settings" in the "Admin console" and then click on "Sync", you can activate the item "Dropbox for macOS on File Provider". I then had to log out of my business and private accounts in the Dropbox app on my Mac. I also uninstalled the Dropbox app, deleted the Dropbox folders on my Mac and then reinstalled the app (I don't know if this step was necessary). After logging in again, Dropbox asked me if I wanted to work with the new version for macOS on File Provider. Now Dropbox is working as I expect it should. 

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