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Forum Discussion
Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
Hi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
Camera folder disappeared all of a sudden, can’t see any photos on any device including on web… photos are there as they can be seen in ´home ´ or in file icons…. Under Photos tab all we get is spinning square on IOS or waiting for server…. Downdetector does not report problem with Dropbox, Dropbox status page says all is running…. Help!!
Jay
Dropbox Staff
Dropbox StaffHi everyone, are you still experiencing the same issue on your devices regarding accessing images via the Photos tab?
I do have the same problem. No photos shown on Iphone. App is new loaded and current ( 396.2.6) Cache deleted. Enough storage on the device. Problem since a few days, it worked before. Pictures are downloaded to the device in Folders ( Dateien) but do nothing shos up in photos. On other devices the pictures are shown in dropbox. I assume it is not a user problem. Please fix it. Thanks Frank
- DBX_Pedro
Community Manager
Hi everybody,
Thanks for bringing this issue to our attention.
Our team is currently working on it.
We appreciate your patience, and we'll update you as soon as we have more news.
DBX_Pedro Thank you for the update it is appreciated .... However this issue was first reported on Friday, why has it taken Dropbox so long to note that there is a problem.... ?
Yes, the problem is still current. For me it affects my iPhone and iPad devices as well as the browser.
yep ... still down for me
YES, STILL DOES NOT WORK….
Yes still a problem for me
yes!
