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Forum Discussion
Our large PDF file has been separated into individual files after uploading to Dropbox via app.
Hi,
I was recently asked to upload a large file set from our local storage to dropbox. We basically dragged and dropped into the dropbox app... however now that we are looking at the data, it ha...
We have had the exact same issue here. Somehow 234 Reports in our Dropbox instance has had the exact same thing happen. A user searched for a keyword in Dropbox via the web and it suddenly started saying it was converting PDFs to JPGs. We now have to manually combine these JPGs back to a PDF. I do think this is worth investigating further. It makes no sense!
Hannah
Dropbox Staff
Dropbox StaffHey ElliotH, thanks for your nudge here.
Searching for keywords in files wouldn't cause the files to get converted to a different type.
There is a way to convert files in Dropbox, though.
Is it possible that this user used these steps instead of just searching?
