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Forum Discussion
Stephen B.25
4 months agoCollaborator | Level 9
One of my Dropbox folders appears on the website, but not locally.
v204.4.5420 on 6.10.2-arch1-1
On the website I can see a folder Dropbox/pepper, but on the local disk of one of my desktops that directory is not there. The directory is there on another desk...
- 4 months ago
I hadn't noticed the date window for the 'deleted files' was so narrow. I broadened the date search and saw that I had deleted some directories without knowing I was doing that.
Restoring those directories has done the job.
Thank you all.
Megan
Dropbox Staff
Hey Stephen B.25, let's see what we can find together about this!
Is there a chance that you have removed the folder using selective sync? Would you mind checking the settings on the device, and letting me know more?
Keep me posted, and we'll take it from there!
Stephen B.25
4 months agoCollaborator | Level 9
Hi Megan. Thanks for the response. Thats what i meant when i said all directories were selected in the synch. Excuse my terminology there.
- Megan4 months agoDropbox Staff
Gotcha, thanks for letting me know Stephen B.25!
Would you mind sending a few screenshots of what you see on the website in regards to the folder, and what is available inside your local Dropbox folder on the machine that's facing the issue?
- Stephen B.254 months agoCollaborator | Level 9
I'd really rather not do that, Megan. I trust you but I'm just not comfortable with the idea. I'm a bit of an idiot that way.
Is there another way I can help? What would you look for in the screenshots?
Also I would be happy to re-install, but I'm not sure of the procedure.
- Walter4 months agoDropbox Staff
Hey Stephen B.25 - you can try installing the latest, stable version of the app from this page directly.
Let us know how it goes!
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