You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
AaronP
4 years agoHelpful | Level 5
Nothing comes up for English live chat support
When I go to Dropbox support/help, Contact Us, Live Chat, English and Chat Now, nothing comes.
- 4 years agoHey AaronP, thanks for posting on our Community!
Could you please try another browser and let me know if you're still having issues with contacting our support team directly?
Thanks!
Walter
Dropbox Staff
Hey AaronP, thanks for posting on our Community!
Could you please try another browser and let me know if you're still having issues with contacting our support team directly?
Thanks!
Could you please try another browser and let me know if you're still having issues with contacting our support team directly?
Thanks!
AaronP
4 years agoHelpful | Level 5
It seems to have fixed itself.
- Walter4 years agoDropbox StaffGlad to hear that, Aaron. Thanks for keeping me in the loop too.
See you around the Community and take care!- RFicarelli4 years agoNew member | Level 2
I am having a problem with English Chat and Dropbox missing files.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!