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Forum Discussion
priscale
5 years agoNew member | Level 2
My files show a cloud and I can't open them or get them to download to get the green check.
My files show a cloud and I can't access them or get them to download to get the green check. I thought if I clicked on the cloud that I could get them to synch but nothing. Any ideas how I can downl...
- 5 years ago
Hi priscale - welcome to out Community!
At first, can you control-click (for Macs) or right-click (for Windows) and see if you get an option for Smart Sync>Local?
While at it, what's the desktop app reporting exactly in your computer's system tray/menu bar?
Keep me posted!
Walter
Dropbox Staff
Hi priscale - welcome to out Community!
At first, can you control-click (for Macs) or right-click (for Windows) and see if you get an option for Smart Sync>Local?
While at it, what's the desktop app reporting exactly in your computer's system tray/menu bar?
Keep me posted!
priscalear
5 years agoNew member | Level 2
Not seeing the 'Accept as Solution' button, but if you can mark my query solved, that would be awesome. Thanks again Walter!
- Walter5 years agoDropbox Staff
Thanks for your sweet reply and keeping me in the loop priscalear (I guess you're the same person as priscale from a different account - right?)
I'm glad it's sorted now - I marked the solution for you; no worries - and if you ever come up with any Dropbox question, don't hesitate to give me a nudge here on our Community; I'm always a post away :nerd:
Have a lovely day/evening!
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