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Forum Discussion
Richardo
6 months agoExplorer | Level 4
My .docx can't be previewed when using my iPad or iPhone.Is it too long, and why is this happening?
Hi everyone, sorry for the outburst, but it's absurd that an application like Dropbox has such a significant limit for those who work with word files of over 1000 pages. In my case, I have a file of ...
Megan
Dropbox Staff
Hey Richardo, let's jump right into this!
Do you notice this behavior, only with these two specific files or with others files too?
Also, if you try to open the content using Microsoft Word and preview it there, does that work? Do you have the Word app installed locally on your iPhone & iPad?
Let me know more, and we'll take it from there!
Richardo
6 months agoExplorer | Level 4
First I would like to thank you for your response and I hope you will make an update that corrects this problem. The problem I mentioned is present on both iPad and iPhone, and for all types of word files with over 1000 pages. The Word application is installed on both devices and the file opens, but it is not the same as viewing it directly in the app, like on DropBox, where I am free to click on the bookmarks, open the thumbnail that interests me.
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