We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

joneim's avatar
joneim
New member | Level 2
5 years ago

multiple empty 'view-only conflicts' folders are created

Shared folder stopped syncing at some point and multiple empty 'view-only conflicts' folders keep created ...  After deleting one of them, new empty folder with the same name created automatically..   <shared folder name>(view-only conflicts 2019-12-22 1) 

 Is it any way to get rid of these forlders and resume normal sync?

I have view-only access to this shared folder and never had problems with sync before

  • Hey joneim, thanks for reaching out to the Community!

    Usually, "view-only conflicts" are created when you try to make changes within a folder where you only have viewing rights, to save a copy of the file that you made changes in.

    You mentioned though that you're getting empty folders with "view-only conflict", which seems a little strange.

    Can you try deleting all versions of this folder from the desktop Dropbox folder, allow the app to sync and see if any folders re-appear?

    If they don't, you can then add the original shared folder back to your account from here. "Deleting" a shared folder doesn't remove your access, so it can be added back.

    Let me know how it goes!

     

    This thread is closed due to inactivity. Please feel free to create a new topic here. 
  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff

    Hey joneim, thanks for reaching out to the Community!

    Usually, "view-only conflicts" are created when you try to make changes within a folder where you only have viewing rights, to save a copy of the file that you made changes in.

    You mentioned though that you're getting empty folders with "view-only conflict", which seems a little strange.

    Can you try deleting all versions of this folder from the desktop Dropbox folder, allow the app to sync and see if any folders re-appear?

    If they don't, you can then add the original shared folder back to your account from here. "Deleting" a shared folder doesn't remove your access, so it can be added back.

    Let me know how it goes!

     

    This thread is closed due to inactivity. Please feel free to create a new topic here.