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Forum Discussion
Mobile pages are not user-friendly for seniors.
I am unable to contact Dropbox customer service, so I am expressing my opinion here. Today, I was helping my mother share a 600MB audio file with her friends, trying to achieve a similar experience between Android and iOS using Dropbox. However, many elderly users rarely use services like Dropbox, and today I encountered some issues:
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Cookie Consent
The annoying cookie consent UI, although required by international regulations, could be placed at the top of the window or as a small pop-up. It shouldn't interfere with user operations, as it disrupts the overall workflow. -
App Version or Browser UI
Both the app version and the browser version cover the entire page with prompts, similar to many other services, offering no innovation. Couldn't a bubble notification be used to remind users that using the mobile app would provide a better experience, without blocking the entire screen?
Translation by ChatGPT
- Megan
Dropbox Staff
Hey there, TestData, thanks for posting here!
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product, and so we can continue to improve.
I've removed your shared link, in order to avoid unnecessary traffic to it.
If you need something else, please let me know and I will be more than happy to help every step of the way.
I value your insights and will strive to ensure that your voice is represented in our discussions moving forward.
