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Forum Discussion
chopchop
3 years agoNew member | Level 2
Missing desktop files after deleting dropbox
Hi a while ago (6 months ago) I downloaded DropBox app and checked syncing with my personal Desktop files (although I think I disabled that immediately). It synced, but because I was using free ver...
- 3 years ago
Hi chopchop, sorry to hear about this.
It sounds like you enabled the computer backup feature at some point.
If that's the case, you can find the steps to disable it here.
As per your missing files, do you see any signs of them in your deleted files page or the events page?
If not, they never made it to our servers, so you may need to be looking for them locally on your device, be it in their original locations or your trash can. You could also try enabling hidden files to show in Finder to see if you can find any of them that way.
Keep me posted anyhow!Mod note: updated links in post [last update 2023]
cento
New member | Level 2
i was cleaning up my mac, i saw a folder with the title "dropbox" which had 30GB so i deleted it from disk utility, i went ahead with my day and later found out that my DESKTOP,DOCUMENT AND DOWNLOAD folders were missing from my mac. i cant dowmnload things anymore because the dowmloads directory doesn't exist anymore, i suspect its from the dropbox folder i deleted, and i cant restore it from the Trash, it doesnt give an option for " thank you.
Hannah
8 months agoDropbox Staff
Sorry to hear about this, cento.
It sounds like you had enabled the Dropbox backup feature on your computer, before deleting the Dropbox folder.
Is the Dropbox application still installed on your computer?
Are you able to see your desktop folders here?
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