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Forum Discussion
Missing desktop files after deleting dropbox
Hi a while ago (6 months ago) I downloaded DropBox app and checked syncing with my personal Desktop files (although I think I disabled that immediately). It synced, but because I was using free ver...
Hi chopchop, sorry to hear about this.
It sounds like you enabled the computer backup feature at some point.
If that's the case, you can find the steps to disable it here.
As per your missing files, do you see any signs of them in your deleted files page or the events page?
If not, they never made it to our servers, so you may need to be looking for them locally on your device, be it in their original locations or your trash can. You could also try enabling hidden files to show in Finder to see if you can find any of them that way.
Keep me posted anyhow!Mod note: updated links in post [last update 2023]
I accidentally deleted the whole dropbox app. Now, I cannot access my desktop and I cannot restore my desktop's files. How to solve this problem?
- Megan
Dropbox Staff
Hi CarrieZhou, welcome to our Community!
It sounds like you enabled the computer backup feature. Have you tried re-installing the app ever since?
Also, are you able to see your Desktop files when visiting your Dropbox account online?
Let me know, and we'll take it from there!
- I am in the same situation. When I open up Dropbox I see a fold that says MAC and can see everything that was on my desktop before removing/deleting Dropbox. My desktop is hidden in finder and I believe that is causing all of my music projects to be corrupted at the moment. What do I need to do to fix the desktop being hidden ?
- Jay
Hi Juancho227, is the Dropbox Backup feature enabled on your current device? Is the Dropbox desktop application still installed and running as normal?
