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Forum Discussion
chopchop
3 years agoNew member | Level 2
Missing desktop files after deleting dropbox
Hi a while ago (6 months ago) I downloaded DropBox app and checked syncing with my personal Desktop files (although I think I disabled that immediately). It synced, but because I was using free ver...
- 3 years ago
Hi chopchop, sorry to hear about this.
It sounds like you enabled the computer backup feature at some point.
If that's the case, you can find the steps to disable it here.
As per your missing files, do you see any signs of them in your deleted files page or the events page?
If not, they never made it to our servers, so you may need to be looking for them locally on your device, be it in their original locations or your trash can. You could also try enabling hidden files to show in Finder to see if you can find any of them that way.
Keep me posted anyhow!Mod note: updated links in post [last update 2023]
Walter
Dropbox Staff
Hi chopchop, sorry to hear about this.
It sounds like you enabled the computer backup feature at some point.
If that's the case, you can find the steps to disable it here.
As per your missing files, do you see any signs of them in your deleted files page or the events page?
If not, they never made it to our servers, so you may need to be looking for them locally on your device, be it in their original locations or your trash can. You could also try enabling hidden files to show in Finder to see if you can find any of them that way.
Keep me posted anyhow!
Mod note: updated links in post [last update 2023]
chopchop
3 years agoNew member | Level 2
Hello, thank you for your interest
So yeah, I enabled backup of my Desktop at the time of installing the app and forgot to turn it off before uninstalling the Dropbox directory from my home directory (Although, I remember being confused about the option that appear after you click on "Manage backup" - "Keep content in folders on this PC/Mac" (cause I thought deleting files from Dropbox will delete files from my computer anyway) and instead of checking it, I just left backup turned on 😕 ).
So my Desktop since then was inside a Dropbox directory, and by deleting Dropbox directory, I deleted my Desktop content
By reinstalling dropbox in original location, the link to desktop was also restored and my files from Dropbox appeared on my Desktop, although it wasn't up-to-date cause my backup was old and not completed fully.
And yeah, unfortunately I empty my trash immediately after deleting the stuff so it is gone but at least it helped me recover from being too attached to all clutter that I collected so far. And I saved some space now.
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