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Forum Discussion
Mac App - Can't see files/folders in app, but can see in browser
I have the Mac dropbox app. I want to view files in the app without having them stored on my hard drive - but when I go into the app I don't see the files. However, I can see them when logged into ...
Hey lloydchrein, great questions you got there!
Correct. You sync the content locally, by checking the folders under the Selective Sync preferences.
Once the app is up to date, and the content is synced to the hard drive, you follow these steps to apply the Smart Sync settings.
In this Help Center article, you can see more regarding the Save hard drive automatically feature, and how the feature works.
Can you try, and let me know how it goes?
Cheers!
Thank you! Just so I'm totally clear on this....
In order to view files in the App or in the Dropbox folder on my computer HD:
- I use Selective Sync to select the files/folders that I want to view locally on my HD
- Then in Preferences > Sync, do I select the option to Save hard drive space automatically or select Let my admin manage this setting?
- And for the files and folders, do I set their Smart Sync setting to Local or Online Only?
Megan
Dropbox Staff
Dropbox StaffHey lloydchrein, great questions you got there!
Correct. You sync the content locally, by checking the folders under the Selective Sync preferences.
Once the app is up to date, and the content is synced to the hard drive, you follow these steps to apply the Smart Sync settings.
In this Help Center article, you can see more regarding the Save hard drive automatically feature, and how the feature works.
Can you try, and let me know how it goes?
Cheers!
Ah, I get it now - the link was very helpful, thank you. I also found the setting to show files as zero bytes on the Mac - which was part of the problem - I saw the large file storage numbers and thought the space was being used on my HD. All good - thank you!
- MeganHey lloydchrein!
Happy to hear I managed to shed some light on this!
Give me another shout if something comes up!
Have a lovely weekend ahead! It was nice an clean to use in the past. Why make it so complicated? I just have a basic plan as I only use it to share files between my own devices. I don't have a professional account nor do I need or want one. I don't share files or folders with anyone nor do I need to. I don't want it to sync anything in my desktops hard drive. Why do I need to log into my account from a browser to see all the files?
I can't get files that show up on the Dropbox in the Finder in one computer and not on the next? I use to do this in the past without some selective sync and it went by very smoothly. Right now I have an X attached to the icon on my toolbar so I can't right click it to do so. I want to do it with files and not folders. Why is everything going towards professional users? Why is it to those that want to backup files from their desktop?
