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Forum Discussion
steve s.36
3 years agoExplorer | Level 4
jpg files that I'm being told are corrupted. I don't think so as these are all on a new hard drive
I see that there are other people with the same problem. FYI, I have malwarebytes and Avast security software on my computer and there are no issues being found. Here's a description of what is hap...
Mark
3 years agoSuper User II
Are you using Smart Sync and so they are not local on your machine? If so to view them you have to download them locally.
- steve s.363 years agoExplorer | Level 4
Hi and thank you very much for your reply. I have a dumb question. how can I find out if I'm using smart sync or not. I've looked everywhere on dropbox.com and my account and I don't see anything. Also, I just noticed tonight that all of my pdf files and files using open office are also X'd out. It sound like you are right in which case I may want to figure out how to get all the files back to my computer. Thanks again,
Steve
- steve s.363 years agoExplorer | Level 4
Hi Mark. I think I just figured it out. I am using some Avast software for security purposes and a few other reasons. Some of the software gives me the opportunity to put programs to sleep to save on ram or to increase speed. I had put dropbox to sleep. As soon as I requested to wake it up, all my pics etc came back to life. That must have been the problem. Have you ever heard of that?
many thanks for your help,
Steve
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