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Forum Discussion
Issues with videos not playing on my computer
Hi,
I am having some issues with my videos. When I want to play them, it only plays the audio and asks me to convert to MP4. I went back into my DB and saved all videos to MP4, but still it wont show. What is wrong and why is it not working? I need my videos to be automatically available as MP4 so if DP cannot do that, then I have to cancel my subscription as it is not helping me at all. Can anyone help?
- Mark
Super User II
Dropbox is not a video editing system. Dropbox is a sycning system. It sync's exactly what files you put on it. You need to make sure that what is uploaded is playable. If it isnt then the codec/software on the device you are trying to play it on isnt available/installed or correct. Updating that may help.
