You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Improving Dropbox video preview quality - thinking outside the box
The poor quality of the Dropbox transcoded preview has been discussed over the years, particularly between 2015-2017. Over the last six years, internet speeds have changed remarkably and online stre...
Stefanie
Dropbox Staff
Dropbox StaffHi all,
Just wanted to thrown in an explanation about video preview quality. Dropbox actually transcodes several versions of your video for you with different level of quality. Depending on your internet connection at the time of the request, Dropbox will serve the preview in the most appropriate quality. We don't want to serve a very high quality preview if you are on a flaky internet connection because it would take a very long time for the video to buffer. This is why if you're on a slow internet connection, you may see a lower quality preview.
Like Mark also pointed out before, please keep in mind that these are only previews of your videos. Happy to take your feedback back to our product managers and let them know you'd appreciate having a banner/button asking the recipient to download in order to get the file in its original quality.
Best,
Sofia
I'm sorry but I did try watching videos on two different computer with wired connection in two different networks and both presented the same low quality video
